Here at Entertainment Xclusive, we offer efficient and safe delivery on all products ordered. We use professional and secure couriers to transport our goods. The items you order will determine the delivery company used

Items purchased through eBay cannot be collected. If you want to collect, please do not purchase through eBay, call us to check availability, we can make an appointment where you can come and collect at our collection price, subject to availability. Please make sure you understand this before bidding.

All quoted delivery prices are for mainland UK. please contact us for delivery rates if you are not located on mainland UK.

Deliveries are Monday to Friday between 8.30am to 5.45pm. You can also pay for a Morning/ Afternoon/ Saturday delivery subject to avaiabilty in your region.

Unfortunately couriers do not call you in advance, and cannot give delivery times on an all day service.

If your item is delivered on a pallet you must check the contents in the box in the presence of the driver. Sigining your name or signing unchecked indicates you are happy with its delivery condition.

If there are any delivery issues, you must write them on the delivery paperwork for insurance purposes. In the unlikely event of delivery damage, you cannot claim if you have not written it on the delivery paperwork.

If your item is delivered by a parcel carrier, upon delivery do not sign your name or write unchecked, until you have checked the contents of the box. If you cannot check it, simply sign "Tatty Box".

In the unlikely event of delivery damage, you cannot claim if you have not followed these instructions.

If there is a possibility somebody else other than you might sign for your delivery at your delivery address, it is your responsibily to ensure that they are aware of the delivery terms and conditions.

In the unlikely event of delivery damage, you cannot claim if you have not followed these instructions.

Any loss or damage, or shortages must be reported to us with 24 hours from delivery via telephone. All items are sent with delivery insurance and we can assist, subject to these terms and conditions above.

We endeavour to fully inform you of delivery schedules however any dates we specify for the delivery of the goods are approximate only and we cannot be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of your item as this is sometimes outside our control.